OneManage is your one-stop solution for fully managed IT operations—proactive, secure, and scalable.
OneManage is a comprehensive Managed IT Services Solution by P.H.Teknow that empowers organizations to offload day-to-day IT monitoring, maintenance, and support to a dedicated team of experts.
With a proactive approach to IT infrastructure health, security, uptime, and end-user support, OneManage ensures seamless business continuity and peak performance across hybrid or fully cloud-based environments.
Ideal For:
| # | Problem | Problem OneManage Solution |
|---|---|---|
| 1 | Reactive IT support | Proactive health monitoring & alerts |
| 2 | Frequent downtime | Preventive maintenance, patching & optimization |
| 3 | Security misconfigurations | Regular audits, endpoint protection, and policies |
| 4 | No centralized visibility | Unified monitoring dashboard & performance analytics |
| 5 | Complex vendor support | Single-window support with SLA-based accountability |
| # | Feature | Description |
|---|---|---|
| 1 | Proactive Infrastructure Monitoring | Continuous monitoring of servers, networks, firewalls, and endpoints with real-time alerts, automated performance tuning, and custom thresholds. |
| 2 | Preventive Maintenance & Optimization | Regular OS/software patching, storage and bandwidth optimization, disk cleanups, log reviews, and configuration fine-tuning. |
| 3 | IT Security & Compliance Support | Endpoint protection monitoring, vulnerability scans, firewall audits, and compliance enforcement for Microsoft 365. |
| 4 | Helpdesk & End-User Support | 24×7 remote support, SLA-based ticket resolution, device provisioning, and VIP support options. |
| 5 | IT Asset & License Management | Tracking of hardware/software inventory, renewal management, license optimization, and asset aging reports. |
| 6 | Monthly Reports & Insights | Health score reports, uptime/downtime analysis, ticket summaries, and actionable improvement recommendations. |
| # | Metric | Before OneManage | After OneManage |
|---|---|---|---|
| 1 | IT support approach | Reactive, problem-only fixes | Proactive monitoring & early issue prevention |
| 2 | Downtime per month | Frequent, unpredictable outages | Minimal downtime with preventive maintenance |
| 3 | Security posture | Misconfigurations, outdated policies | Security posture Misconfigurations, outdated policies Regular audits, endpoint protection, compliance enforced |
| 4 | Visibility of IT systems | Fragmented across multiple tools | Unified monitoring dashboard & performance analytics |
| 5 | Vendor management | Multiple points of contact, no SLA guarantee | Single-window support with SLA-based accountability |
| 6 | Maintenance process | Manual, irregular patching | Scheduled preventive updates & optimization |
| 7 | Helpdesk response | Delayed, inconsistent support | 24x7 SLA-based remote helpdesk with VIP options |
| 8 | IT asset tracking | Disorganized, renewal issues | Centralized asset & license management with alerts |
| 9 | Reporting & insights | Limited or non-existent | Monthly health score, uptime, and improvement recommendations |
| 10 | IT admin workload | High manual intervention | Reduced via automation, monitoring, and expert support |
Prevent outages with 24x7 monitoring, early alerts, and preventive maintenance.
A single dashboard tracks infrastructure health, performance, and asset usage in real time.
Endpoint protection, compliance audits, and policy enforcement keep your business safe.
SLA-based helpdesk available 24x7 to resolve issues whenever they arise.
At P.H.Teknow, client satisfaction is at the heart of everything we do. Our long-standing partnerships with leading business houses and SMEs speak volumes about the trust we’ve built over the years.
Hear directly from our clients as they share how our tailored IT solutions, responsive support, and deep technical expertise have helped them achieve operational efficiency, security, and business growth.
Absolutely. We serve as your virtual IT team for monitoring, support, and planning.
Yes. 24×7 support and escalation plans are included in Business and Enterprise packages.
We use industry-standard, secure RMM (Remote Monitoring & Management) tools tailored to your infrastructure.
With OneManage, powered by P.H.Teknow, you can ensure your entire IT infrastructure runs smoothly, securely, and efficiently—whether on-premises, in the cloud, or hybrid. We’ll handle monitoring, security, updates, and support, so your team can focus on driving business growth without tech interruptions.
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